Introduction
LGMU Container Trading (LGMU, we, our or us) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and who we share it with, whether you are browsing this website, enquiring about a container, or already own a container we manage. By using this website or our services, you consent to the practices described here.
Information We Collect
Information You Provide
We collect information you give us directly, including:
Contact details (name, email address, phone number, company name where applicable)
Purchase and ownership records (the containers you buy, their container numbers, sale and management agreements)
Payment and banking details, used to take payment from you and to remit rent to you
Correspondence (emails, enquiry and application forms, notes of calls and meetings)
Information Collected Automatically
When you visit this website, we may automatically collect:
Device and browser information (browser type, operating system, screen size)
Log data (IP address, pages visited, referring pages, times of access)
Cookie data (session identifiers, saved preferences, aggregate analytics)
Information From Other Sources
We may receive information about you from banks and payment providers confirming a transfer, from operators and depots in connection with a container you own, and from public business registries where we are required to verify a company we deal with.
How We Use Your Information
Running Your Account
We use your information to:
Complete the sale of a container and record your title to it
Manage the unit, place it with an operator and administer the lease on your behalf
Pay your rent, raise invoices and keep accurate financial records
Answer your questions and give you the reporting available in the LGMU portal
Running Our Business
We also use your information to:
Improve this website, the portal and the service around them
Send you rate sheets, ownership updates and occasional insights, where you have asked for them
Understand how the website is used, in aggregate
Meet our legal, tax and anti-money-laundering obligations
Cookies and Tracking
Types of Cookies
This website uses the following kinds of cookies:
Essential cookies needed for the site and the portal to work
Analytics cookies that show us, in aggregate, how the site is used
Preference cookies that remember settings and choices you have made
Managing Cookies
You can control cookies in your browser settings. Disabling some of them will limit parts of the website and the portal. We do not use cookies for targeted advertising.
Sharing and Disclosure
Service Providers
We share information with third parties who help us run the business, including:
Website and portal hosting
Banks and payment processors
Email and communication tools
Analytics and monitoring services
These providers are bound by contract to protect your information and may use it only to perform the service we have engaged them for.
Operators, Depots and Surveyors
To place and manage your container we share what is necessary with lessees, depots, surveyors, repair yards and insurers. This is usually limited to the container number and the terms of the lease. We do not disclose your personal contact details to an operator unless you ask us to.
Legal Requirements
We may disclose information where the law, a court, a regulator or a government authority requires it, or where disclosure is necessary to establish or defend a legal claim.
No Sale of Personal Information
We do not sell, rent or trade your personal information to anyone for marketing purposes.
Data Security
Security Measures
We apply technical and organisational measures appropriate to the information we hold, including:
Encryption of data in transit and at rest
Access controls and authentication on the portal
Regular review of what we collect, where it is stored and who can reach it
Access to personal and financial information restricted to staff who need it
Your Ownership Records
Your sale agreement, management agreement, condition reports, invoices and payout statements are treated as confidential and are made available to you in the portal. They are subject to the confidentiality provisions in our Terms of Service.
Data Retention
How Long We Keep Things
Ownership and management records are kept for the life of the arrangement and for the period afterwards required by UAE commercial and tax law
Website analytics data is kept for up to 26 months
Payment and accounting records are kept as required by applicable tax regulation
Marketing contact data is kept until you unsubscribe or ask us to delete it
Your Rights
Access and Control
Subject to the law that applies to you, you may have the right to:
Ask what personal information we hold about you
Ask us to correct information that is wrong or incomplete
Ask us to delete personal information we no longer need to keep
Object to, or ask us to restrict, certain processing
Ask for a copy of your data in a portable form
Withdraw your consent to marketing at any time
Exercising Your Rights
To exercise any of these rights, write to us at info@lgmucontainers.com. We will respond within 30 days. We may need to verify your identity first, and we may have to keep records the law requires us to retain.
International Transfers
LGMU is based in Dubai, United Arab Emirates, and your information is processed here. Because containers work international routes, limited information may be shared with operators, depots and service providers in other countries. Where that happens we rely on contractual safeguards to keep the protection consistent with this policy.
Children
This service is intended for adults and for companies. We do not knowingly collect personal information from anyone under the age of 18, and we will delete it promptly if we find that we have.
Changes to This Policy
We may update this Privacy Policy to reflect changes in how we work or in the law. The current version is always the one published on this page. Where the change is material, we will also tell owners with containers under management by email.
Contact Us
If you have questions about this Privacy Policy or about how we handle your information, please contact us at info@lgmucontainers.com.
